This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from California consumers (referred to in this section as “you” and “your”). This policy applies to information we collect from you through our website, together with any other website, social media page, or app, or through any other medium offered by us (all of which are included in the term, “the Site”). This privacy policy applies to the Site and all products and services offered by us.
We collect information from you when you browse to the Site, place an order, subscribe to our mailing list, respond to a survey, or fill out a form.
When ordering or registering on our Site, as appropriate, you may be asked to enter your information, including:
You also may visit our Site without registering or providing this information.
Our computer systems also may automatically collect information when you use our Site, including:
Any of the personal information we collect from you will be used only as reasonably necessary and proportionate to achieve the purposes for which the information was collected, including in the following ways:
We will retain your information for as long as necessary to complete any business with you, including the completion of a transaction and any follow-up matters for which your records may be relevant. Thereafter, we will retain your personal information as necessary to comply with our legal obligations.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, to be accessible only by authorized persons who are required to keep the information confidential. After a transaction, your financial information (credit cards, social security numbers, bank information, etc.) will not be stored on our servers.
We strive to maintain reasonable administrative, technical, and physical safeguards designed to protect the information collected by us. Unfortunately, the transmission of information via the Internet is not 100 percent secure. Although we will do our best to protect your personal information, we cannot guarantee its security; any transmission is at your own risk.
If you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which others may have access.
We recommend that you take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as "friendly names") may be detectable by others outside your home, so you should not use personal information as part of your friendly names.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the Site or service provider systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction, so we can offer better site experiences and tools in the future.
You may refuse to accept cookies by activating the appropriate setting on your browser or mobile device. However, some features of our Site may not work as intended if you disable cookies, and areas that require registration or authentication may not be accessible.
We do not currently respond to web browser "Do Not Track" signals or other mechanisms that provide a method to opt out of the collection of information across the networks of website and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.
We do not sell your personally identifiable information, and we do not disclose it to third parties, except as necessary to complete any transactions with you, respond to any requests from you, or provide our website and services to you. For example, we may disclose your information to trusted third parties who assist us in operating our Site, processing payments from you, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our policies, or protect our rights or others’ rights, property, or safety. In addition, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Our website may contain links to website or online services operated by third parties. Our website also may use or offer products and services from third parties. Once you leave our Site, your activities are governed by the terms of use and privacy policies of those third party website and online services. We are not responsible for the privacy practices or the content of these website and online services, and we encourage you to carefully read the terms of use and privacy policies of any website and online service you visit.
In compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If we are informed that we have collected the personal information of a child under the age of 13, we will delete that information from our systems. If you believe we might have inadvertently collected personal information from or about a child under the age of 13, please contact us.
We need your help in keeping your personal information accurate and up to date, so please notify us of any changes to your personal information. You may request that we disclose the personal information about you that we have collected int eh 12 months preceding the request. You may request that we correct or update your personal information. We will honor your reasonable request to correct your data if it is inaccurate. We will delete your personal information on request, unless we must retain it to comply with a legal obligation, or we are authorized by law to retain it and we believe retaining it is appropriate. You may request that we disclose the categories of personal information that we have shared with any third parties. We will not charge or discriminate against you in connection with any of these requests.
We will respond to your request as promptly as possible upon receipt. We may ask you to verify your identity before we can act on your request. If your personal information has been disclosed to a third party in accordance with this Privacy Policy, we will notify the third party of any updated information or instructions you provide to us. You may submit a request to disclose, correct, or delete your personal information by calling us at 800-474-7044 or sending an email to contact@nuvet.com and providing your name, email address, and the specific change you are requesting. We may require additional information to ensure that the request is authentic.
We may update this Privacy Policy from time to time, so please review it frequently. If we change our Privacy Policy, we will post the revised version here, with an updated revision date.
Any dispute arising from or relating to this policy or to your use of our Site or products shall be resolved as follows. If the total amount in dispute is $10,000.00 or less, the claim(s) shall be filed in small claims court in Los Angeles County, California, and the decision of the court shall be final. If the total amount in dispute is more than $10,000.00, the claim(s) shall be submitted to binding arbitration before a private arbitrator, rather than asserted in a court action. You recognize that you are waiving your right to file a lawsuit and waiving your right to a jury trial. The arbitration shall be conducted in Los Angeles County, California, before the Judicial Arbitration and Mediation Service (JAMS). You may commence an arbitration proceeding by contacting JAMS at (213) 620-1133 or through their website, https://www.jamsadr.com. The JAMS Streamlined Arbitration Rules & Procedures then in effect shall apply to the proceedings. Those rules are available on the JAMS website.
You further agree that you will not assert any class action or other representative claims arising from or relating to this policy or your use of our Site or services. The waiver of class or other representative claims shall not apply, where a waiver of this type is prohibited by law.
This website is controlled and operated from the State of California within the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than the United States. We do not represent or warrant that the website or any part thereof is appropriate or available for use in any other jurisdiction. In choosing to access our Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules, and regulations.
You agree to indemnify and defend our company and its officers, owners, employees, and agents, and to hold those persons harmless from and against all damages and liabilities caused in whole or in part by any unlawful actions or breaches of this policy committed by you, arising from or relating to your use of our Site or your dealings with our company. Your indemnity obligations cover any damages and liabilities arising from or related to any request submitted to us, including without limitation, requests for disclosure or deletion of personal information, and any unauthorized access to our Site or computer systems obtained or facilitated through your computer or other electronic device.
You agree that in no event will our liability under this Privacy Policy exceed the total payments you have made to us for any goods or services purchased in the 12 months prior to the submission of the claim. However, this limitation shall not apply where prohibited by law.
We provide services only to persons who are age 21 or older. Any attempt by persons under age 21 to make purchases is strictly prohibited. We will not knowingly accept personal information submitted by a person under age 21. Any non-personal information obtained from a person under age 21 (for example, through the use of cookies) may be used as indicated in this policy.
By using our Site, you consent to our online privacy policy.
If there are any questions regarding this Privacy Policy, you may contact us:
NuVet Labs
5717 Corsa Ave
Westlake Village, CA 91362
contact@nuvet.com
800-474-7044
Revised: 12/23/2022